Thorough Planning and Tailored Services
Organizing a trip of this magnitude, handling all the hosting and transportation for the MXGP team, staff and partners, required several months of planning and constant coordination with local suppliers.
It was a tailor-made service: from air ticketing to the organization of transfers to and from the airport, to the selection of hotel facilities suited to the athletes' needs, with a gym, customized menus and proximity to the circuit.
The goal was to ensure that everyone's travel experience and on-site stay lived up to expectations.
24/7 Support on the Field
The presence of a dedicated on-site staff provided 24/7 support and facilitated communication with the teams, handling any obstacles that arose, starting with the language barrier, as many local suppliers did not speak English.
Emergency Management - Typhoon Bebinca
But the real challenge came when Typhoon Bebinca, one of the strongest typhoons in 75 years, hit the city of Shanghai causing numerous inconveniences.
Cancelled flights, delays that reached 12-24 hours, and last-minute changes required rapid rescheduling of all transfers and constant updating with teams and local suppliers.
Through continuous situation monitoring, effective communication, and strong adaptability, SEL Travel managed critical issues with determination and timeliness, ensuring a safe and stress-free return trip for all participants.
Overcoming Challenges and Ensuring Excellent Services at Every Event
Despite the adversity, the trip ended with great success, once again demonstrating SEL Travel's ability to meet and overcome any challenge. The enthusiasm and passion we put into every project were fundamental to achieving this result.
